Contact us about water damage or mold

Stop the water at the fixture or the shutoff if you can reach it safely. Keep people out of rooms with standing water, wet ceilings or water near outlets and panels, and do not run a household vacuum in standing water. Photograph what you can before you move anything, then call (239) 499-1170 and describe the source, the rooms affected and whether the water is clean, cloudy or contaminated.

Mold needs moisture, organic material and time, and this climate supplies the first two for most of the year. Growth can begin in about a day or two on a damp wall, and a closed-up house with the air conditioning off can support it faster. The practical response is to get the material dry and the source stopped, not to wait for a visible patch.

Yes. Water damage restoration covers extraction, water leak detection and repair, and storm damage as three named phases of one scope. Water removal is the extraction-and-drying job on its own, and mold remediation follows when material has stayed damp long enough to grow. Each has its own steps, and the scope says which one you are getting.

That depends on your policy and on the cause, and we do not speak for your insurer. What we can do is document the loss: the readings, the photographs, the material removed and the moisture map. Sudden plumbing failures and storm entry are usually treated differently from long-term seepage, so the record matters when a claim is reviewed.